TERMS AND CONDITIONS

Registered Company Information

Registered Company: Harry Stedman Limited
Registered in England
Registered Company Number:  07798863
VAT Number: 133912527

Payment

Payment is taken at the time of placing an order via our secure online system; no goods shall be supplied without payment. All prices on the website are given in UK Pounds Sterling, and all payments must be made in UK Pounds Sterling.

We accept the following forms of payment:

Paypal

Credit/Debit cards (Visa Credit, Visa Debit, Visa Electron, Mastercard Credit, Mastercard Debit, JCB, Maestro)

Harry Stedman Limited reserve the right to choose the product carrier when dispatching goods, however in all cases we will endeavour to comply with a customer's initial selection. Delivery of goods will be at cost to the Customer, unless otherwise stated, and will form part of the invoice.

Delivery

We aim to dispatch orders as promptly as is reasonably possible; delivery times noted on our website have been provided by third parties as an estimate time for their service. As delivery is handled by a third party, once goods leave us we unfortunately cannot control delays and cannot be held responsible for any inconvenience a potential could cause the customer.

Specifications

Harry Stedman Limited reserve the right to alter specifications to those stated on the website, including slight differences in colour, shade and size. The Customer's statutory rights will not be affected.

Liability

If the Customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, Harry Stedman will at our discretion, replace them with similar goods, or allow the Customer credit for their invoice value.

If the Customer establishes that any of the goods are defective Harry Stedman shall, at our discretion, replace them with similar goods or allow the Customer credit for their invoice value.

In no circumstances shall the liability of Harry Stedman to the Customer under this condition exceed the invoice value of the goods.

Security statement

We are committed to protecting and maintaining our customers privacy while making the website as simple to use and secure as possible.

Our website is compliant with the Payment Card Industry Data Security Standard (PCI DSS) helping to protect your personal information from unauthorised access, use or disclosure and uses 3D Secure Authentication reducing exposure to fraud.

When you are using a secure web page the web address will start with {HTTPS} rather than {HTTP} and there will be a small padlock in the corner of your browser. We do not access or store your card details at any point of the transaction.

If we suspect any suspicious use of your card our customer sales team will contact you by telephone or email prior to the payment being processed.

Privacy statement

All data is stored on a secure Mailchimp server (our email-marketing service provider) and can only be accessed by Harry Stedman.

Please ensure the information that we hold is correct and up to date. If you have activated a customer account you can view and update your details within the My Account section of the website, providing your email address and password which you created when setting up your account. If you have signed up to the Harry Stedman newsletter you can view and update your details by clicking on the 'update subscription preferences' at the bottom of the newsletter. If you have any problems accessing this information please email contact@harrystedman.com with details. 

Harry Stedman will contact you by post or/and email to notify of special offers, new stock arrivals and other news items. If you would like to be removed from the mailing list at anytime click on the 'unsubscribe from this list' link at the bottom of the newsletter. Very occasionally we will work with third parties who we think you will be interested in. If you would not like to receive promotional material from other companies please email contact@harrystedman.com with 'no affiliates' in the subject line.

The website uses a technology called cookies which are tiny pieces of text information held on your computer after visiting most websites. This site uses cookies to allow a user to store items in their shopping basket. On some computers cookies are turned off, please turn them on to use all the features of www.harrystedman.com. They can be turned on or off through the settings of your internet browser.